Advanced SuiteCRM Support
$720.00 / month
This support package is best suited for a company who wishes to build automated workflows, help with your staff navigating the dashboard and its features. Customers who purchase this package are entitled to a 20% discount toward further development on the SuiteCRM platform. In this package you will have access to the following:
- Support
- Ticket Support Yes
- Video/phone Support Yes
- Remote access Support No
- Times of support Business Hours
- Discount voucher (for additional hours) 20%
- Software updates as new versions become available
- Security patches as they become available
- Development hours 9
- Backups – Monthly or as requested
You can expect support during normal Australian business hours. Support tickets can be submitted at anytime through our support portal.
This support package is best suited for a company who wishes to build automated workflows, help with your staff navigating the dashboard and its features. Customers who purchase this package are entitled to a 20% discount toward further development on the SuiteCRM platform. In this package you will have access to the following:
- Support
- Ticket Support Yes
- Video/phone Support Yes
- Remote access Support No
- Times of support Business Hours
- Discount voucher (for additional hours) 20%
- Software updates as new versions become available
- Security patches as they become available
- Development hours 9
- Backups - Monthly or as requested
You can expect support during normal Australian business hours. Support tickets can be submitted at anytime through our support portal.
FAQs
Q. What is the difference between the basic and advanced package?
There are two main differences:
| Basic | Advanced | |
| Development hours | 3 | 9 |
| Backups | No | Yes |
With the basic version, you are responsible for your own backups. The advanced package is primarily for CRM development and customisation clients.
Q. Why would I need “development” hours?
Development hours is when you have a technical person fix, repair, or execute a technical idea you have. It could be to customise a business workflow, it could be to integrate your email/digital marketing campaign with your CRM.
For example; you can convert your website forms to CRM lead forms which feeds your CRM instantly. There are many ways you can use development hours.
